You and Tim have been a real pleasure to work with from the moment we first engaged with you. The help and patience you showed to us when we were trying to choose woods, contrasting beading, and cloth finishes was excellent. The samples you sent to us helped enormously, and the time you spent with us on the phone covering some of the attributes of the different woods, and some of the finer points of the design of the pool table and the dining table was invaluable. It all made such a difference and made us feel that you were genuinely as interested as we were to ensure that everything worked for us.
Your design, which enables the smooth transition from Pool table to Dining table is elegant, and the finish of the whole product is first class.
To cap off all of this, you and Tim drove 160 miles to deliver our table, two days before Christmas, and then were meticulous in all of your assembly work to ensure everything worked perfectly before you left (which was after 10pm).
We have made very good use of the table, in both its guises, since and we are delighted with it.
Your product and your services are a credit to you both.